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Food safety for BC premises

Food safety records for every site, in one place.

Upload temperature logs, FOODSAFE certificates, cleaning sheets and inspection reports to folders for each site. Every file shows who added it and when.

14-day free trial. No credit card. From CA$79/site/month

Duty Room Documents screen with site folders and example uploads
  • One account, every site

    Each site gets its own documents area, with folders you name.

  • From CA$79

    Per site, per month

  • 14-day free trial

    No credit card required

  • Canadian-hosted

    Secure AWS data centres, in-country

  • Download any file

    Your uploads stay yours

  • All five areas, one plan

    Keep fire, workplace safety, liquor and employment records in the same site folders.

The clipboard by the walk-in gets lost

Temperatures get logged. Cleaning gets done. But the records end up in three places and no one is sure what's current.

Today

  • Temperature logs on a clipboard that gets coffee-stained and lost
  • FOODSAFE certificates in a filing cabinet, and nobody sure which have expired
  • Food safety and sanitation plans nobody can find on inspection day
  • Cleaning schedules on paper but nobody checks them
  • Inspection reports and orders buried in someone's email
  • Area manager chasing each site for the latest records

With Duty Room

  • A documents area for every site
  • Folders you name, such as Temperature logs or FOODSAFE
  • Upload several files at once, or drag them in
  • Every file shows who uploaded it and when
  • Download any file when an inspector asks

1. Duty Room archive of 132 food safety violation tickets from 11 versions of Fraser Health's public list, with violation dates from October 2019 to July 2026. The archive has gaps, including 3 May 2022 to 18 November 2023 and 19 December 2024 to 31 January 2025, so it can't show a yearly rate. Source: Fraser Health food violation tickets.

How it works

Add a site, make folders, upload

1

Add each site you run

Every premises gets its own documents area, so one kitchen's records never mix with another's.

Documents and named folders for one site

2

Upload your records to named folders

Make folders for temperature logs, cleaning, FOODSAFE certificates and inspections. Upload several files at once, or drag them in. Each file shows who added it and when, and you can download it whenever someone asks.

An example uploaded file showing its uploader, date and Download button

Records for BC food service establishments

FOODSAFE Certificates

Required. The operator holds FOODSAFE or an equivalent, and a certified employee is on site whenever the operator is away.

Food Safety Plan

Required. Your written procedures for handling food safely (section 23), maintained and followed at the site.

Sanitation Plan and Cleaning Sheets

Required: a written sanitation plan (section 24). Signed cleaning sheets show you follow it.

Temperature Log

Dated readings record the temperature checks in your food safety plan and any corrective action.

Supplier Invoices

Supplier details and invoices help you trace where food came from.

Inspection Reports and Orders

Good practice. Keep each report and order with dated proof of what you fixed.

These duties apply to food service establishments. Some other food premises also need written plans. Keep any records your plans or orders require.

Your current method vs Duty Room

Your current method works until someone asks for everything at once.

Paper / Spreadsheets

  • Records for each site (A binder at each site)
  • Finding a file (Search the filing cabinet)
  • Who added it, and when (Handwritten initials)
  • Temperature logs (Clipboard by the walk-in)
  • FOODSAFE certificates (Filing cabinet)
  • Inspection reports and orders (Email threads)
  • Getting a file out (Photocopy it)

Generic checklist app

  • Records for each site (Varies)
  • Finding a file (Varies)
  • Who added it, and when (Varies)
  • Temperature logs (Varies)
  • FOODSAFE certificates (Varies)
  • Inspection reports and orders (Varies)
  • Getting a file out (Varies)

Duty Room

  • Records for each site (A documents area per site)
  • Finding a file (Folders you name)
  • Who added it, and when (Shown on every file)
  • Temperature logs (Upload the sheet or file)
  • FOODSAFE certificates (Uploaded to the site)
  • Inspection reports and orders (Filed with the site)
  • Getting a file out (Download it)

Food Safety questions and answers

What does food safety enforcement look like in the Fraser Health region?

Fraser Health publishes a list of food safety violation tickets with the business named. Fraser Health says it shows only tickets with a confirmed guilty status, and the current version covers 13 months. Duty Room has collected 11 versions and found 132 tickets dated October 2019 to July 2026. Most were $230 or $345. The archive has gaps, so it can't show a yearly rate. Our report on the tickets shows what they cited and where.

How long does setup take?

Add a site, make your folders and upload your first files. The time depends on how many records you bring.

Do I need to be technical?

No. If your team can use a phone, they can use Duty Room.

Does this track FOODSAFE certificates?

You can upload each certificate to the site's folder, and every file shows who added it and when. Duty Room doesn't read expiry dates or send reminders, so keep a note of when each one runs out. For food service establishments, the Food Premises Regulation requires the operator to hold FOODSAFE or an equivalent, and at least one employee on site to hold it when the operator is away. Fraser Health lists FOODSAFE courses.

Is this proof of legal compliance?

No. Duty Room keeps your food safety files in order by site. Whether your food safety program meets your regional health authority's expectations is for you and your inspector to judge.

Which health authority does this cover?

The provincial Food Premises Regulation applies across all five regional health authorities: Vancouver Coastal Health, Fraser Health, Interior Health, Island Health and Northern Health. Duty Room's site folders work the same way in each.

Are temperature logs legally required?

The Food Premises Regulation doesn't name a temperature log. It requires food service establishments to have a written food safety plan, and all food premises within its scope to store or display potentially hazardous food at 4°C or colder, or 60°C or hotter. Your food safety plan or an order may require records. A dated log records the checks and any corrective action. Ask your environmental health officer what your plan should record.

Where can I find official guidance?

Fraser Health publishes resources for food business operators, requirements for new food businesses and inspection reports for food premises in its region.

Where is my data stored?

Canadian-hosted infrastructure. Your data stays in Canada.

What can I take with me if I leave?

Every file you upload stays yours, and you can download each one at any time.

Start keeping your food safety records in one place.

Duty Room is operational compliance software: workflows, checklists, and evidence. It is not a substitute for professional legal, regulatory, or compliance advice. You are responsible for understanding and meeting the obligations that apply to your business.